This policy covers the
processing of all personal information by SC SHOPONLINE LA SRL (company number 37654411)
whose registered address is P-ta Natiunilor Unite nr. 3-4, bl. B-2, sc. A, et.
5, ap. 28, sect. 4, Bucharest.
This policy (together
with our Terms&Conditions and
any other documents referred to therein) sets out the basis on which we will
process any personal information we collect from you, or that you provide to
us. Please read the following carefully.
Information we may collect about
We may collect and process the following information about you:
Information you give us. You may give us information by filling in forms
on our site or by corresponding with us by phone, e-mail or otherwise. This
includes information you provide when you register to use our site, search for
a product, place an order on our site, enter a competition, promotion or
survey, and when you report a problem with our site. The information you give
us may include your name, address, e-mail address and phone number, financial
and credit card information.
The following information may be collected, but will be anonymised and
will not contain any information from which you can be identified:
• Technical information, including the Internet protocol (IP) address of
your computer, your login information, browser type and version, time zone
setting, browser plug-in types and versions, operating system and platform; and
• Information about your visit, including the full Uniform Resource
Locators (URL) clickstream to, through and from our site (including date and
time); products you viewed or searched for; page response times, download
errors, length of visits to certain pages, page interaction information (such
as scrolling, clicks, and mouse-overs), and methods used to browse away from
the page and any phone number used to call our customer service number.
track of your current shopping session so that you may retrieve your shopping
basket at any time, and to personalise the contents our website as well as to
interact with our website to monitor how we are
identifiable information is stored in these cookies.
For the full technical
explanation, read more about cookies used on
If you wish to remove
these cookies, you can do so by following these
We will never pass on
your email address or personal information to a third party for marketing
purposes. We will provide your email address to delivery services for the sole
purpose of sending you tracking notifications for your delivery.
You can unsubscribe any time
When you join the ErossPlay La email newsletter, you can unsubscribe at any time by clicking the
unsubscribe link that is at the bottom of every message that we send. Or you
can send a message to our customer care department and we will unsubscribe you.
How we use your personal information
Personal information you
provide is used by us only for the following purposes:
• To improve your
shopping experience at our website
• To process your order
• With your permission,
to notify you of products or special offers that may be of interest to you.
Links to other websites
Our site may contain
links to other websites that are not owned or operated by us. We do not
control, recommend or endorse and are not responsible for these sites or their
content, products, services or privacy policies. Please refer to the privacy
policy of the third party website for guidance on the operation, function and
management of that website. You should also independently assess the
authenticity of any website which appears or claims that it is one of our sites
(including those linked to through an email).
Where we store your information
All information you
provide to us is stored on our secure servers. Any payment transactions will be
encrypted using SSL technology. Where we have given you (or where you have chosen)
a password which enables you to access certain parts of our site, you are
responsible for keeping this password confidential. We ask you not to share a
password with anyone.
transmission of information via the internet may not be completely secure.
Although we will do our best to protect your personal information, we cannot
guarantee the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we will use strict
procedures and security features to prevent unauthorized access.
Changes to this policy
Any changes we may make
appropriate, notified to you by email. Please check back frequently to see any
The Data Protection has
various provisions which ensure that any person who has access to your personal
information must comply with strict rules.
The Act provides the following
principles, which we follow at all times:
• We will process your
data fairly and lawfully.
• We will obtain your
data only for specified and lawful purposes, and shall not use it for any other
• We will ensure that
personal data held shall be adequate, relevant and not excessive in relation to
the purpose for which it is held.
• We will ensure that
personal data shall be accurate and, where necessary, kept up to date.
• We will ensure that
personal data shall not be kept for longer than is necessary for that purpose.
• We will ensure that
personal data shall be processed in accordance with your rights under the Act.
• We will take
appropriate technical and organizational measures to protect any personal data
from any destruction, damage or loss.
• We will not transfer
your personal data outside the European Economic Area unless that country or
territory ensures an adequate level of protection.
We control and operate
our site from Romania (regardless of where hosting servers are located). All matters relating
to the site are governed by the laws of Romania, without reference to
conflict or choice of law principles. You agree that jurisdiction and venue for
any legal proceeding relating to the site shall be the courts of Romania. We do not warrant or
imply that the Site or materials on it are appropriate for use outside of the
EU. If you are located outside of the EU, you are solely responsible for
compliance with any applicable local laws.
If for any reason any part
of this policy is found to void or unenforceable, it will be deemed severed
from the remainder of the policy, which will continue in full force and effect.
Contacting US We welcome
Please do not hesitate and feel free to contact us via our "Contact Us" page, e-mail: firstname.lastname@example.org or live chat.